FAQ: CANOE SAFARI
- Who can go canoeing? Do I need to be fit and young to go canoeing? What is the minimum age?
Anyone in reasonable health and fitness can go canoeing. This does not mean one has to be in a great fitness shape.
The minimum age for a child on a Class II/III is 8 years. There is no maximum age although anyone over 60 should be in good health and perhaps consult with a physician if you have any concerns. If you are pregnant we do not suggest canoe trip.
- Do I have to know how to swim?
All Adventure Dalmatia guests must wear our Personal Flotation Devices (aka PFDs or life jackets). Should you fall out of your raft, the PFD is designed to float you face up in the water. Before you get into your canoe, however, our guides will give a detailed safety talk and show you how to properly “swim” a rapid so even if you are not a swimmer and you pay attention to safety instructions and procedure, you should be fine.
- How is the river temperature?
Average river temperature is 15-16°C. Water runs approximately 8-10 m3/s.
- Is experience necessary?
Experience is not necessary for this Class II/III canoe tour.
- What is provided?
Basic equipment consists of canoe, paddle, helmet, PFD. Depending on the season, guests are provided with short neoprene pants or long neoprene suit and neoprene boots. During summer swimming suit is enough along with the basic equipment.
- What should I take with me? Can I bring my sun/glasses with me?
One should take a swimming suit, a towel, clothes to change after the tour and water. It is also suggested to bring sunscreen. Alcohol or drugs before or during trip are highly forbidden! Save it for after!
You can bring your sun/glasses but make sure you tie them.
- Are meals included?
Meals are not included. Tour ends at a meadow with a restaurant. It is possible to stay there for a lunch. In that case, please notify your guide at the beginning of the tour or upon making activity reservation. Price range at the restaurant is 12€-15€ per person for a BBQ lunch.
- Can I bring my camera, GoPro or video camera?
Yes, you can. We will provide helmet with GoPro front mount. These helmets are limited in number.
If you are taking camera or video camera, Adventure Dalmatia holds no responsability for these. Make sure you keep it well zipped in a plastic or waterproof bag. Disposable waterproof cameras are also a fun option.
Adventure Dalmatia will not take responsibility for any lost items or valuables.
- How and when should I make a reservation?
You can request a reservation online or over the phone. Start at our Reservations page and fill in the form. Our staff will reply as soon as possible.
Certain days during the season sell out quickly, so we encourage contacting our office to check for availability. While reservations are required in advance to participate on a trip, last-minute reservations are welcome a day or two before the trip.
- How do we get to the river?
We offer organized transfer in both directions. This transfer leaves every day at a certain hour. During high season both morning and afternon departures are organized.
Duration of transfer is 45min in one direction.
If you have your own transfer, parking place is secured at the finish point. Transfer between your car and start point is free of charge.
- Who else will be on the trip? Can I book as an individual?
Other individuals or groups who made a reservation for the same day as you did. On average we send 8 people on one guide.
You can book as in individual and we will join you to one of the groups.
- Can I reserve a private tour?
Yes, you can. You can go to our Reservations form and among other details emphasize you want a private tour.
Price and availability of this tour depends on the period of the year, transfer and number of people.
- Does the price include insurance?
Persuant to the Law on Providing services in Tourism, Article 56, paragraph 3, Adventure Dalmatia is responsible to provide insurance for clients.
- What are the guides’ qualifications?
Our guides are reliable, responsible, experienced and committed to enhancing your experience. They are all qualified at Croatian Mountain Rescue Service and International Rafting Federation (IRF). They also know their territories and the best way to handle the river.
- Should I tip my guide?
Guests often ask whether gratuities are appropriate, and if so, in what amount. If you feel your guides have provided a very special trip for you, a gratuity may be left with the trip leader and will be shared among the crew.
- What is the price of the tour and how do I pay?
Pricing can be found on our web page under trip details. Special prices are given for group trips, multiple trips with our agency and youth groups.
Payment is after the tour in local money (Croatian Kuna HRK) or EUR (€). There are no ATMs once you get to the start point so make sure you have enough cash with you.
- Will the tour be cancelled if it rains?
In case of a rainfall, tour is usually not cancelled unless extremely bad weather conditions.
- What happens in case of a sudden thunderstorm?
In case of a sudden thunderstorm and before beginning of the tour, Adventure Dalmatia holds right to cancel or reschedule the tour.
We hold the right to cancel the tour 1 or 2 days before the tour depending on weather conditions.
If the tour has been paid and then cancelled because of weather conditions, refund is 100% of the price.
- What happens if river water level arises more than regular?
In case of dam works on the river or hydroplant works it is possible that water level increases and canoe safari tours will not be operating. If the tour is paid and cancelled for these reasons, refund is 100% of the price.